Terms of Service

Last updated: July 25, 2026

1. What we sell (and what it is not)

ProofMyFlight provides a flight reservation (a booking hold) created in an airline reservation system, with a genuine PNR reference you can verify on the carrier's website. It is meant for trip planning, presenting a confirmed itinerary and airline check-in. It is not a paid airline ticket and it does not allow boarding. It stays verifiable for about 72 hours after issuance, then expires automatically.

2. Ordering

• The departure date you select must be at least 10 days in the future.
• Passenger names must match the travel document exactly. You are responsible for the accuracy of the details you submit.
• Your reservation and its reference are delivered by email, usually within minutes of payment.

3. Pricing and payment

The price is shown before payment. Payments are processed by Stripe; we never see or store your card details. If your order includes our follow-up service, your card is saved for later charges — see section 4.

4. Saved card

Some orders include our follow-up service. It gives you email support and the renewal of your reservation on request: write to support@proofmyflight.com and we issue a new one, within reasonable use for your own trips. Support is by email only — we have no phone line and no live chat.

To make this possible, your card is saved when you pay, by our payment provider Stripe — we never see or store your card details ourselves. It allows us to charge you later without you having to return to the site. Each charge is 50.00 EUR, USD or GBP · 85.00 CAD or AUD · 210.00 AED · 4999.00 INR · 3200.00 PHP, depending on the currency of your order. There is no fixed date and no monthly subscription: a charge is made when the service is provided, and you receive a receipt by email each time.

You can ask us to delete your card at any time, with no notice and no fee, by writing to support@proofmyflight.com. We delete it and no further charge is then possible. You may also ask your bank to stop it. If your order included a monthly subscription taken out before 3 September 2026, it is still running: you can cancel it at any time from your billing portal or by writing to us.

You have 14 days from your order to withdraw from this service. This is separate from the reservation itself: withdrawing does not undo a reservation already delivered (section 5).

Saving your card does not turn your reservation into a ticket, does not allow you to board, and does not include any flight.

5. Immediate performance and right of withdrawal

The service is performed immediately after payment. By placing your order, you expressly request its immediate performance and acknowledge that, once the reservation has been delivered, you can no longer exercise the 14-day right of withdrawal (Article L221-28 of the French Consumer Code). As long as the reservation has not been delivered, your order can be cancelled and refunded.

6. Guarantee and refund

If your reservation is not delivered, or if its reference cannot be verified on the airline's website during its validity, we reissue it or refund you in full. See our Refund Policy.

7. Use and responsibility

Every trip has its own requirements, which vary and can change: it is your responsibility to check what applies to your trip. ProofMyFlight does not guarantee that any third party will accept the reservation and is not responsible for decisions made by airlines or other parties. You agree to use the service in good faith and not to provide false information.

8. Legal information

ProofMyFlight (proofmyflight.com) is edited by Nino Fournet (EI), a sole trader registered in France (SIREN 999 054 430, EU VAT FR72999054430). Contact: support@proofmyflight.com. ProofMyFlight is not affiliated with any airline or government agency.

9. Limitation of liability

Our liability is limited to the amount you paid for your order. We are not liable for indirect damages, travel costs, or losses resulting from third-party decisions. Nothing excludes liability that cannot be limited under applicable law.

10. Ownership

The site's content (text, graphics, the ProofMyFlight logo) belongs to us and may not be reproduced without our permission.

11. Personal data

We process your data in accordance with our Privacy Policy and the GDPR.

12. Governing law and disputes

These terms are governed by French law. Before any dispute, please contact us at support@proofmyflight.com so we can seek an amicable solution. Failing an agreement, the French courts have jurisdiction.

13. Contact

ProofMyFlight — support@proofmyflight.com.